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Video: John’s Acne Keloidalis Nuchae Story: Finding the Courage to Call

For John, living with acne keloidalis nuchae had reached a point where he had stopped expecting help. His family, however, saw a reason to try again when an episode of Dr. Pimple Popper reminded them of his scalp condition. In this chapter of The Baldcast, John tells Dr. Sanusi Umar why their encouragement did not lead to an immediate call.

A Television Episode That Felt Familiar

Dr. Umar asks John how he first learned about a possible path toward getting help. John explains that his family watched Dr. Pimple Popper closely because the cases on the show reminded them of what they saw him experiencing.

When they recognized a similar case, their message was direct: “You need to go see her, see if she could help you.” Their suggestion came from seeing something on screen that felt connected to John’s own experience, not from knowing what treatment would be appropriate for him.

CComposite video frame showing a man speaking at a microphone below a television image of a woman in medical scrubs.
John recalls his family watching Dr. Pimple Popper and encouraging him to seek help.

Why John Waited About a Year

John says that, despite his family’s urging, he had already given up. “I just gave up on everything,” he recalls. For roughly a year, he did not follow through with the suggestion to contact the doctor featured on the show.

He does not identify one clear turning point. Looking back, John wonders whether his niece’s enthusiasm for the program may have played a part. His account keeps the focus on a difficult decision: reaching out again after losing confidence that anything would change.

The Call That Challenged His Expectations

When John finally decided to call, he anticipated another obstacle. Because the television show was so popular, he assumed an appointment would take a very long time to arrange.

Instead, he remembers hearing, “Oh, you can come in right now.” His immediate reaction was disbelief: “What?” The chapter ends on that unexpected opening, without establishing what happened at a later visit or what treatment, if any, followed.

Composite video frame showing the back of a person’s head above a seated bearded man speaking into a microphone.
John discusses the hesitation that preceded his decision to make the call.

A Family’s Encouragement, and John’s Own Decision

John’s account highlights two parts of the same story: relatives who continued to encourage him and his own hesitation about taking the next step. The visible bumps on the back of the head were part of what prompted his family to recognize a resemblance on television, but the chapter does not offer a general answer to how to treat bumps on the back of the head.

Dr. Umar’s question gives John room to explain the personal circumstances behind seeking help. What comes next in John’s story belongs to the next part of the conversation.

Watch the Chapter

Watch John’s chapter on YouTube

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Take the Next Step

Follow The Baldcast for more of John’s conversation with Dr. Sanusi Umar.

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Medical Disclaimer

This article describes one person’s experience and is for educational purposes only. It is not individualized medical advice. Diagnosis and treatment decisions require evaluation by a qualified clinician; outcomes vary.

Further Reading

  1. https://dru.com/best-dermatologist-in-los-angeles/
  2. Umar S, Ogah O, Yang J, Tan BH, Aiead N, Shitabata PK. A Candidate Syndromic Triad of Acne Keloidalis Nuchae, Dissecting Cellulitis, and Secondary Cutis Verticis Gyrata. Clin Cosmet Investig Dermatol. 2026 Aug 28;19:615576. doi: 10.2147/CCID.S615576. PMID: 42683347; PMCID: PMC13532648. https://www.dovepress.com/a-candidate-syndromic-triad-of-acne-keloidalis-nuchae-dissecting-cellu-peer-reviewed-fulltext-article-CCID

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